RK Kenwood機頭開唔著

boblo

新車<2月. 機頭有時hang, 要重開. 琴日開唔著啦. 有電到, 紅色LED著, 後波cam有o野睇, 不過冇boot機, 冇聲. 只有power on/off有反應, 可以開關LED....

Ching, 而家我應該搵大昌服務中心? Sale? or Kenwood 呢? Thanks!

dicken

新車
boblo 發表於 19-11-2010 09:38

如果你架車係交車既時候已有呢部機頭，你應返DCH叫佢地fix。如果交車個時冇，係sales帶你去整，你應搵番個sales搞。如果自己係街裝，你應搵kenwood...

boblo

Thanks! 咁我要返 DCH啦.

mr2turbohk

新車
boblo 發表於 19-11-2010 09:38

Ching, when you press a button on the screen, does it have a "beep" sound?  I turned it on but still no "beep" sound.  I think my headunit has a problem too.

boblo

As I can remember, I heard the beep sound. My Kenwood sometimes can be booted, sometimes can't...

imstan

如果有 sales 痛腳，不妨搵返佢

dicken

如果有 sales 痛腳，不妨搵返佢
imstan 發表於 22-11-2010 10:13

佢最好唔好衰係你地手上，如果唔係，第時個sales就慘lu

boblo

有痛腳, 不過都係搵佢.

boblo

聽大昌維修部口氣, 好似插某o的USB/USB的File, 會有o的問題. (我都試過, hang機, 同reboot).
不過, 重未知我部機有咩事.

boblo

As DCH said, the output/firmware has some problems. However, it takes too long (>1 week) to send to Kenwood to repair. Under this special case (long repair period & new car < 2 months), they can replace a new one from Kenwood and I can pick it up tomorrow.

p.s. DCH automatically does this arrangement.

mnywong

我架機都有試過hang機, 不過唔密.

muihin

買車時問過呢D跟車既係有一年保養
叫sales裝既就sale自己保返

mr2turbohk

For some chings reference, I just found out the latest firmware of the headunit is 3.1.0 but the version of my headunit is 1.2 (original headunit came with my RK).  Then I contacted Kenwood Hong Kong for verification.  They will tell me is the latest version 3.1.0 good for my headunit or not becuase this information is written in simpified Chinese so I want to make sure it can be used before upgrade.  I will provide an update again after I receive the reply from them.  Anyway, here is the link of the file:

http://www.kenwood.com/cs/ce/mm/firmware/2009/chi.html

wongpatr

我之前都試過 hang 機, 情況同 boblo兄 你所講嘅差唔多

掹咗個 usb 即刻好番晒!

mr2turbohk

Kenwood replied the latest version is good for my headunit but not recommeded to upgrade because the latest version will not fix my problem, also there is a risk to make the headunit die.